Senior Product Manager – Site Platform

February 15, 2024

Job Description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

As the Senior Technical Product Manager, you will be responsible for driving the strategic vision, roadmap, and execution of our website platform. Enabling key internal stakeholders to use your platform (and CMS) to merchandise our product offering on the website. This role requires a strong understanding of web technologies and agile methodologies to deliver a robust but nimble platform that meets business needs.

What you’ll do:

  • Strategic Vision: Develop and communicate a clear product vision, strategy, and roadmap for the dotcom platform and CMS components, aligning with business goals and market demands
  • Product Development: Collaborate with cross-functional teams including developers, designers, content creators, and stakeholders to define, prioritize, and manage product features and enhancements
  • Requirement Management: Gather and prioritize product requirements, user stories, and acceptance criteria, ensuring they are well-defined, feasible, and aligned with customer needs. Document in JIRA tickets and manage backlog for the development teams
  • Stakeholder Communication: Act as a bridge between technical teams and stakeholders, providing regular updates, progress reports, and managing expectations effectively
  • Quality Assurance: Ensure the delivery of high-quality products by defining and validating product features, conducting testing, and overseeing the implementation process
  • Release Management: Coordinate product releases, ensuring timely and successful deployments while managing risks and dependencies
  • Analytics and Optimization: Monitor product performance, gather and analyze user feedback and data, and use insights to drive continuous improvements and optimizations

Who you are:

  • Proven experience (5+ years) as a Technical Product Owner or similar role, specifically working with CMS and website platform technologies
  • Strong understanding of web technologies, CMS systems (e.g., WordPress, Contentful), JIRA process management, and digital product development methodologies
  • Excellent communication and collaboration skills to effectively work with diverse teams and stakeholders
  • Analytical mindset with the ability to make data-driven decisions and optimize product performance
  • Leadership abilities with a proactive, problem-solving attitude and a focus on delivering results

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency – All Full Time Employees

$108,000—$135,500 USD

Why Youll Love Us:

  • We celebrate one anothers differences. We are proud of our culture of diversity and inclusion, and we’re always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
  • Join the experts. If you’re passionate about supporting businesses and organizations, you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.