Product Expert – Vault Registrations

February 16, 2024

Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a dynamic individual with Regulatory experience in the Life Sciences industry to drive and support our Vault Registrations product.

As the Product Expert for Vault Registrations, you will be part of the Product organization focused on a specific product area, bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of the innovation within our products.

This is a great opportunity for someone who is passionate about Regulatory systems and processes and is excited about working closely with customers to help make them successful.

What You’ll Do

  • Be the product evangelist and provide subject matter expertise for Vault Registrations
  • Stay up to date with the latest features, capabilities, and roadmap direction
  • Share product information and best practices and educate customers on Vault Registrations through customer meetings and online communities
  • Engage with customer stakeholders to share our product vision and roadmap
  • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
  • Collaborate with the wider Product and Regulatory teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
  • Provide support to all areas of the organization, including Services, Strategy, Sales, and Product Support

Requirements

  • 5+ years using, managing, and/or implementing Life Sciences Regulatory systems and processes (Vault Registrations experience is a plus)
  • Prior experience in Regulatory Operations and/or Regulatory Affairs at a Life Sciences company
  • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
  • Experience interacting with customers and internal teams, both in-person and remote
  • Strong analytical and communication skills; written, verbal, and formal presentation
  • Self-directed team player with a positive attitude

Nice to Have

  • Experience with regulatory information management for both BioPharma and MedTech
  • Familiarity with IDMP, xEVMPD, UPD, and UDI
  • Software consulting or presales experience
  • Experience creating and editing short videos for technical and non-technical audiences
  • Experience performing software demonstrations
  • Experience managing an online community

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $55,000 – $225,000  
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.