Principal Product Manager

January 18, 2024

Job Description

Chewy is currently seeking a Principal Product Manager to lead our Search and Browse product team! The discovery team at Chewy does what is traditionally considered Search, Browse, and Recommendations at other companies. This team is expected to set the standard against all other experiences, anywhere in e-commerce living our Customers First ethos. And look at the problem differently, building the same empathy and delight our customer service team brings on the phone to the rest of our customer journey.

We are looking for a product leader with a deep understanding of data and the requisite technical skills matched with proven leadership experience, to scale the team to reach the next level and then meet that expectation. You will be responsible for providing thought leadership and an innovative vision for this highly strategic space. Partner with software engineers, user experience designers, stakeholders, and leadership to build customer-focused experiences that help drive the continued growth of Chewy. If you enjoy defining and delivering outstanding customer experiences, thinking big, and influencing others to build inspiring products, come join us!

What Youll Do:

  • Own the customer journey, define a big three-year vision, and lead a team that builds the product roadmap for critical parts of Discovery.
  • Work cross-functionally across all stakeholders and Executive teams to create and build support for a shared product vision.
  • Manage prioritization, trade-offs, and alignment for speed to market, performance, and features.
  • Define metrics, create objectives, and drive cadences that track progress, managing through obstacles to achieve those objectives.
  • Directly debate with and influence VPs and C-Suite leaders to achieve business outcomes.
  • Earn trust in everything you do and deliver the results you have promised understanding what it means to be on Chewy time.

What Youll Need:

  • 10+ years of proven experience, 7+ in Product Management
  • Technically savvy approach, including hands-on knowledge of system integration, databases, and business intelligence
  • Capability to identify and mitigate development and implementation risks
  • A history of owning, developing, and presenting long-term vision and goals that drive strategies for a portfolio of products
  • A track record of making a dramatic impact on both customer experience and business metrics

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy’s Customer Privacy Policy, please click here. To access Chewy’s California CPRA Job Applicant Privacy Policy, please click here.